Effective Date: January 1, 2025 | Last Updated: February 18, 2026
By accessing or using any website, service, application, or communication channel operated by Pontti Solutions Factory ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
These Terms apply to all visitors, users, clients, and others who access or use the Company's services, including but not limited to AI solutions, web development, software development, mobile applications, chatbot services, network and server installation, IT helpdesk support, security camera installation, and SMS/text message communications.
Pontti Solutions Factory provides the following technology services:
Service scope, deliverables, timelines, and pricing are defined in individual service agreements or statements of work (SOW) between the Company and each client.
3.1 Opt-In: By providing your mobile phone number and checking the SMS consent checkbox on our contact form, website, or any other opt-in mechanism, you expressly consent to receive text messages from Pontti Solutions Factory. You may also opt in by texting a designated keyword to our short code or long code number.
3.2 Message Types: Messages may include:
3.3 Message Frequency: Message frequency varies based on your account activity and preferences. You may receive up to 10 messages per month unless otherwise agreed.
3.4 Opt-Out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message. To re-subscribe, text START.
3.5 Help: For help or more information, reply HELP to any message or contact us at info@ponttiweb.com or (850) 807-9070.
3.6 Carriers: Wireless carriers are not liable for delayed or undelivered messages. Pontti Solutions Factory is not responsible for any delays in the receipt of any SMS messages as delivery is subject to effective transmission from your network operator.
3.7 No Sharing of Numbers: Mobile opt-in information and phone numbers collected for SMS communications will not be shared with third parties for their marketing purposes.
You agree to:
Payment terms are established in individual service agreements. Unless otherwise stated:
We reserve the right to suspend services for non-payment after written notice.
Upon full payment, clients receive ownership of custom deliverables created specifically for their project, unless otherwise specified. Pontti Solutions Factory retains ownership of all pre-existing tools, frameworks, templates, and proprietary methodologies used to create deliverables.
All content on our website, including text, graphics, logos, and software, is the property of Pontti Solutions Factory and is protected by applicable intellectual property laws.
Each party agrees to keep confidential any proprietary or non-public information disclosed by the other party in connection with services rendered. This obligation survives the termination of any service agreement for a period of three (3) years.
To the maximum extent permitted by law, Pontti Solutions Factory shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunities, arising from your use of or inability to use our services.
Our total liability for any claim arising from these Terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim in the three (3) months preceding the claim.
You agree to indemnify, defend, and hold harmless Pontti Solutions Factory, its officers, directors, employees, agents, and contractors from any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of your use of our services, violation of these Terms, or infringement of any third-party rights.
Either party may terminate a service agreement with 30 days' written notice. We reserve the right to terminate or suspend access to our services immediately and without notice for material breach of these Terms, non-payment, or any conduct we determine to be harmful to our business or other clients.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Florida.
Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a minimum of 30 days. If unresolved, disputes shall be submitted to binding arbitration under the American Arbitration Association (AAA) rules, except where prohibited by law. Class action lawsuits and class-wide arbitration are waived to the extent permitted by law.
We reserve the right to update these Terms at any time. We will notify users of material changes by posting the updated Terms on our website with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
If you have questions about these Terms & Conditions, please contact us: